Privacy Policy
Effective: 1 January 2024
1. Data Controller
The data controller is TelcoWise s.r.o., registered in Prague, Czech Republic, Company ID: 123 45 678 ("Controller"). We process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Czech data-protection law.
Contact: info@telcowise.cz, phone: +420 603 411 556.
2. Data We Collect
- Identity and contact data — name, email address, phone number, company name.
- Inquiry form data — details of your enquiry, company size, technical requirements.
- Technical and usage data — IP address, browser type, pages visited, timestamps (via Google Analytics).
3. Purpose and Legal Basis
| Purpose | Legal basis | Retention |
|---|---|---|
| Responding to enquiries | Legitimate interest | 2 years |
| Contract performance | Contract | Duration + 5 years |
| Analytics (GA) | Consent | 14 months |
| Marketing communications | Consent / legitimate interest | Until withdrawn |
4. Recipients
We do not sell personal data. Data may be shared with IT and cloud service providers (Replit, Google LLC), accountants, and public authorities where required by law.
5. Transfers Outside the EEA
Google Analytics involves transfers to Google LLC in the USA, covered by Standard Contractual Clauses approved by the European Commission.
6. Your Rights
You have the right to access, rectify, erase, restrict, port your data, object to processing, and withdraw consent at any time. Send requests to info@telcowise.cz. You may also lodge a complaint with the Czech Data Protection Authority (uoou.cz).
7. Cookies
We use analytical cookies (Google Analytics) to measure site traffic. You may disable cookies in your browser settings.
8. Updates
We may update this policy. The current version with its effective date is always available on this page.